About TXU Energy Voices
TXU Energy Voices is sponsored by TXU Energy and powered by Bellomy Research, Inc.
Information Collected/Tracked by TXU Energy Voices
Information submitted to TXU Energy Voices:
TXU Energy Voices collects account information submitted by the users, such as name and email address to identify users and send notifications related to the use of the site. TXU Energy Voices also collects user-submitted information, such as gender, age, activities, location, etc.
Information not directly submitted by users to TXU Energy Voices:
This is information we collect that is not personally identifiable, such as browser type and IP address. This information is gathered for everyone who uses the site, for the general administration of our website, and to allow us to bring you a better user experience by customizing the site for your specific technical settings.
Personal information is any information that is identifiable with you. This information may include, but is not limited to, your name, mailing address, phone number, email address, identification numbers, and in certain circumstances, your opinions and individual preferences. Personal information, however, does not include your business title or business address or business phone/fax. In certain jurisdictions, publically available information is not considered personal information.
We may collect personal information about other members of your household. This information may include, but is not limited to, the age and gender of the other household members. We use this information to determine if certain activities are relevant to you based on the composition of your household.
We may offer you the opportunity to refer-a-friend, which allows you to invite one or more friends to join TXU Energy Voices. This process will ask you to provide an email address for the individuals you wish to refer. An email message with a registration link may be sent to the referee from TXU Energy Voices on your behalf. Emails submitted via refer-a-friend opportunities will be used only by Bellomy Research, Inc. for research invitations. Referers first name and/or TXU Energy Voices username may be disclosed to their referees, but no additional information will be shared.
We do not knowingly collect personal information from individuals under 18 years of age.
Use of Information Obtained by TXU Energy Voices
We use the personal information we collect for various purposes. One of the primary purposes for which we collect your personal information is to conduct research through your participation in TXU Energy Voices. We may also use your personal information to send you email communications, to administer TXU Energy Voices, to administer sweepstakes, contests, and similar promotions, to invite you to participate in research activities, and to obtain your insight for and about TXU Energy, its parents, subsidiaries, and affiliates and their products and services. We may also use your personal information as otherwise permitted by law. As a TXU Energy Voices member, you have the right to refuse to participate in/decline to provide any personal information which you are not comfortable sharing. However, participation levels are monitored and extended inactivity is reason for dismissal from TXU Energy Voices.
User name and optional profile picture will be used by TXU Energy Voices to show new members or examples of members on various pages throughout the site. Profile information as well as user name and optional profile picture are displayed to members of TXU Energy Voices. Panel members can communicate on the Panel with each other through our messaging service, without disclosing email addresses. TXU Energy Voices does not send spam.
TXU Energy Voices will also use some of the information posted on our site for content. When a contribution is posted, that information becomes part of TXU Energy Voices and can be used on other areas of the site. This is how TXU Energy Voices builds its content and allows other users to learn from the user who posted the information. This is the nature of the site.
We may also use information that you do not actively submit to us. We use your server, IP address, and browser-type information in the general administration of our website.
Sharing of the Information this Site Collects/Tracks
We may share your personal information that we collect in TXU Energy Voices with affiliated companies, service providers, and promotion sponsors. Your personal information is never published or made public in any way.
We reserve the right to disclose your personal information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable law, or when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding or legal process.
Privacy of Personal Information with Affiliates and Other Third Parties
Retaining Personal Information
We will use, disclose, or retain your personal information for as long as necessary to fulfill the purposes for which it was collected and as permitted or required by law.
Reviewing Personal Information
We will make available to you any specific personal information on you in our custody or control, that we have collected, used or disclosed, upon your written request, to the extent permitted by law. We will make such information available to you in a form that is generally understandable, including explanations of any abbreviations or codes.
Accuracy of Personal Information
We will ensure that your personal information is kept as accurate, complete, and up-to-date as possible. When we collect personal information from you, we rely on you for its accuracy.
You can, at any time, question in writing or electronically the accuracy or completeness of the personal information we have on you. If you successfully demonstrate that the personal information we have on you is inaccurate or incomplete, we will amend the personal information as required. Where appropriate, we will transmit the amended information to third parties having access to your personal information.
We will attempt to respond to each of your requests not later than thirty (30) days after receipt of such requests. We will advise you if we cannot meet your requests within this time limit.
This site may contain links to other websites. Please be aware that TXU Energy Voices is not responsible for the privacy practices of other websites, including advertising or ecommerce partners. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personal information. This privacy statement applies solely to information collected by this website.
If you use the “I forgot my password” link on TXU Energy Voices login page, you will receive an automated email message sending you the information requested to the email address you provided. An individual from Bellomy Research, Inc. may also contact you using the email address you provided to respond to your questions.
We may use digital fingerprinting technology, also known as “Machine Identification” digital fingerprints, to gather certain information about your computer hardware and software, for example, your IP address, the display settings of your monitor, the type of browser you are using, the type of operating system you are using, etc. We use this information to create a digital “fingerprint”. The data collected in this process and the digital fingerprint created is not tied to any of your personal information, is stored on secured servers, and is used only to help prevent you from completing the same survey multiple times and for no other purpose.
Correcting, Updating, or Removing Information
Members of TXU Energy Voices can request modifications through the panel administrator. If you need help with your password or cannot access your profile for editing please contact moderator@TXUEnergyVoices.com for help.
Conversations, Forums, Comments, and Chat Rooms
Always use caution when posting on the forums or other areas of our site and other sites. Please keep in mind that whenever you voluntarily disclose personal information online, such as in forums or chat rooms, this information will be seen and possibly used by others. Be careful about where you post information that is personal or sensitive in nature.
Your TXU Energy Voices account is password-protected. This website takes every precaution to protect our users’ information and treats this very seriously. We use industry standard measures to protect your information that is stored within our databases. We limit the access to your information to those employees who need access to perform their job function, such as our customer service personnel or database update maintenance. If you have any questions about the security at our website, please email us at moderator@TXUEnergyVoices.com.
We have implemented physical, procedural and technological security safeguards to protect your personal information, including email address, from loss or theft, unauthorized access, disclosure, copying, use or modification.
We limit the information we provide to outside companies to only information we believe is appropriate to enable them to carry out their responsibilities under our contracts. We contractually require that they have information security safeguards, and that the information provided be used only for the specifically authorized purpose.
All of our email messages clearly explain how you can opt-out of receiving future email communications and unsubscribe from TXU Energy Voices. All emails include an unsubscribe link (https://survey.mrcommunities.com/start.asp?SID=14482REMOVE) that allows you to unsubscribe yourself from TXU Energy Voices or an email address that you can contact to unsubscribe. We will always process your opt-out request within 10 business days of receiving it. Limited email configuration is available through your settings on the Community site (https://txuenergyvoices.com) however, please note that you can only opt out of all emails by unsubscribing from the Community and terminating your account.
If you are chosen as a winner in one of our sweepstakes or judged contests, you may be given the option to provide a testimonial which we may post on the TXU Energy Voices website or include in an email communication to members of TXU Energy Voices. Your testimonial, username, and an electronic picture of yourself, if you provide one, will only be included in the newsletter or communication if you provide us with consent. You can request to have your testimonial and personal information removed from the Homepage or future email communication by sending an email to moderator@TXUEnergyVoices.com.
If you are a resident of the United States of America or Canada and have any questions or comments regarding this statement, you should first contact our Social Research Group at Bellomy Research, Inc. using the address below, or at moderator@TXUEnergyVoices.com.
Bellomy Research, Inc
175 Sunnynoll Court
Winston-Salem, NC 27106
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